Recently my bank called me asking why did I want to cancel my credit card after I have cut and returned the card to one of the bank's branch. After telling them the reason on the phone, they proceeded saying that to make the cancellation official, they need me to give them my NRIC number. This is not right, I have no way of verifying them as officially calling from the bank. Especially it was them that called me. Banks and other organization should not be practicing such procedure via the phone. It is not right, Bank Negara Malaysia should do something about such practices.
This has happened to me often from all kinds of organization, and I normally "Kia Su" and not willing to give out my personal details via the phone.
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