Sua Teng Kia Lo Lai = Walked here from Hill Top

I was at this cafe in Kuantan recently and witnessed a situation between the cafe staff and this customer who brought in outside food and drinks. There were sign on the door that says no outside food and drinks allowed but yet the customer insist to have the outside food and drinks there, claiming that he is a customer there and that he did order other food and drinks there too. The staff explained that as it was a Halal certified cafe, they cannot allow any outside unverified food in the cafe, as it was against the Halal certification as well as the cafe's policy. I was not sure what actually happened in the end but the staff there was forced to serve this customer as they were not able to stop him.

I really think the customer was too much and failed to understand the risk and problem that the staff and the management of the cafe may get into. There are regulations where cafe and restaurant needs to adhere to but with such "Sua Teng" customers around, it will be difficult for the restaurant to maintain their premises within the approved standards. Just because they are spending money at the premise does not make them King at the premise.

If I was the owner, I would have kick this customer out of the premise,but then again that is bad for business. Or report him to the police for not adhering to the premise rules and regulations? will the police respond to such reports? or report to Jakim? but will Jakim send officers to stop such customers?

Shame on all these customers, lack of discipline, uncivilized and ill-mannered. kampung mari punya!